Public agreement for ordering, purchasing, selling and delivering goods: This agreement between the online store "PP - POLPOTOLOK", hereinafter "Seller" and the user of the services of the Internet site, hereinafter - "Customer", is an agreement of authority for ordering, purchasing and delivery of Goods and determines the basic conditions for ordering, purchasing and delivering goods through the website. The Buyer, acting to purchase the Goods, accepts the terms of this agreement for the sale of goods (hereinafter referred to as the Agreement) on the following conditions.
1. PUBLIC AGREEMENT (OFFER)
1.1. Public offer (hereinafter referred to as the “Offer”) - a public offer of the Seller, addressed to an indefinite number of persons, to conclude an agreement with the Seller for the purchase and sale of goods remotely (hereinafter referred to as the “Agreement”) on the terms contained in this Offer, including all Appendices.
1.2. Order – the Customer’s decision to order goods and their delivery, issued in the online store and/or orders for the purchase and delivery of goods.
2. DEFINITION OF TERMS
2.1. The information below is an official offer (offer) of the online store to any individual (hereinafter referred to as the Buyer) to enter into a contract for the sale of goods. The specified agreement is public, i.e., according to Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers.
2.2. According to Article 642 of the Civil Code of Ukraine, complete and unconditional acceptance of the terms of this proposal (offer), which confirms the conclusion of the Agreement for the sale of goods on the conditions proposed below, is the fact of registration and confirmation of the order.
2.3. By placing an Order, the Buyer confirms his agreement and unconditional acceptance of the terms of this proposal (offer).
2.4. By concluding the Agreement (that is, accepting the terms of this Proposal (Offer) by placing an Order), the Buyer confirms the following: a) the Buyer is fully familiar with and agrees with the terms of this proposal (offer); b) he gives permission to collect, process and transfer personal data under the conditions specified below in the Warning regarding the collection, processing and transfer of personal data; permission to process personal data is valid for the entire duration of the Agreement, as well as for an unlimited period after its expiration actions. In addition, by concluding the Agreement, the Customer confirms that he is notified (without additional notice) of the rights established by the Law of Ukraine “On the Protection of Personal Data”, of the purposes of data collection, as well as that his personal data is transferred to the Seller in order to be able to fulfill the conditions of this Agreement, the possibility of carrying out mutual settlements, as well as for receiving invoices, acts and other documents. The Customer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without any additional notification to the Customer, without changing the purpose of processing personal data. The scope of the Customer’s rights as a subject of personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” is known and understandable to him.
3. PRODUCT PRICE
3.1. The price for each item of the Product is indicated on the website of the online store.
3.2. The Seller has the right to unilaterally change the price of any item of the Product.
3.3. If the price of the ordered Product changes, the Seller undertakes to inform the Buyer about the change in the price of the Product.
3.4. The Buyer has the right to confirm or cancel the Order for the purchase of the Goods if the price is changed by the Seller after placing the Order.
3.5. Changing the price of the Goods paid by the Buyer is not allowed by the Seller.
3.6. The Seller indicates the cost of delivery of the Goods on the website of the online store or informs the Buyer when placing an order by the Operator.
3.7. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment the Seller receives funds.
3.8. Payments between the Seller and the Buyer for the Goods are made using the methods indicated on the website of the online store in the “Payment and Delivery” section.
4. ORDERING
4.1. The order of the Goods is carried out by the Buyer through the Operator by phone: +38 095-933-88-56 or through the service of the online store website
4.2. When registering on the website of the online store, the Buyer undertakes to provide the following registration information:
4.2.1. surname, name, patronymic of the Buyer or the person indicated by him (recipient);
4.2.2. the address to which the Goods should be delivered (if delivery is to the Buyer’s address);
4.2.3. E-mail address;
4.2.4. contact number.
4.3. The name, quantity, article, price of the Product selected by the Buyer are indicated in the Buyer’s basket on the website of the online store.
4.4. If the Seller needs additional information, he has the right to request it from the Buyer. If the Buyer does not provide the necessary information, the Seller is not responsible for providing quality service to the Buyer when purchasing goods on the online market.
4.5. When placing an Order through the Operator (clause 4.1 of this Offer), the Buyer undertakes to provide the information specified in clause 4.2. of this Offer.
4.6. Acceptance by the Buyer of the terms of this Offer is carried out by the Buyer entering the relevant data into the registration form on the website of the online store or when placing an Order through the Operator. After placing an Order through the Operator, the Buyer’s data is registered in the Seller’s database.
4.7. The Buyer is responsible for the accuracy of the information provided when placing an Order.
4.8. The remote purchase and sale agreement between the Seller and the Buyer is considered concluded from the moment the order is electronically placed on the service of the online store website or the Seller issues to the Buyer a cash receipt or sales receipt or other document confirming payment for the Goods.
5. DELIVERY AND TRANSFER OF GOODS TO THE BUYER
5.1. The methods, procedure and timing of delivery of goods are indicated on the website in the “Payment and Delivery” section. The Buyer agrees on the procedure and conditions for delivery of the ordered goods with the operator of the online store at the time of making the purchase.
5.2. Pickup of goods:
After completing the application, the buyer can make a payment and receive his goods using the Nova Poshta delivery company.
5.2.2. Ownership and the risk of accidental loss or damage to the goods passes to the Customer or his Representative from the moment of receipt of the goods by and signing by the Parties of a sales receipt and/or order (and/or order for the purchase and delivery of goods) for delivery.
5.3. Delivery of goods is carried out on their own by employees of the online store in accordance with the delivery conditions, or with the involvement of third parties (carrier).
5.4. Upon receipt of the goods, the Customer must, in the presence of the courier representative, check the compliance of the Goods with qualitative and quantitative characteristics (name of goods, quantity, completeness, expiration date).
5.5. When accepting the goods, the Customer or the Customer's Representative confirms with his signature on the sales receipt and/or order for delivery of goods that he has no complaints about the quantity of goods, appearance and completeness of the goods.
6. RETURN OF GOODS
6.1. The customer has the right to refuse non-excisable goods at any time before their transfer, and after the transfer of non-excisable goods - in the manner and under the conditions determined by the Law of Ukraine “On the Protection of Consumer Rights”.
6.2. The return of a non-excisable product of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact of purchase and the conditions for ordering the specified product are preserved.
6.3. The Customer does not have the right to refuse a product of appropriate quality that has individually defined properties, if the specified product can be used exclusively by the Consumer who purchased it (including non-standard, at the Customer’s request, sizes, etc.). Confirmation that the product has individually defined properties is the difference in product sizes and other characteristics that are indicated in the online store.
6.4. Return of goods, in cases provided for by law and this Agreement, is carried out to the address indicated on the website in the “Contacts” section.
6.5. If the Buyer refuses a non-excise product of proper quality, the Seller returns money in the amount of the cost of such Product, with the exception of the seller’s costs for delivery of the returned product.
6.6. Refund of the amount specified in clause 6.5. carried out simultaneously with the return of the goods.
7. RESPONSIBILITY OF THE PARTIES
7.1. The Seller is not responsible for damage caused to the Buyer due to improper use of the Products purchased from the Seller.
7.2. The Seller is not responsible for improper or untimely fulfillment of Orders and its obligations in the event that the Buyer provides inaccurate or false information.
7.3. The Seller and the Buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.
7.4. The Seller or Buyer are released from liability for complete or partial failure to fulfill their obligations if the failure is a consequence of force majeure circumstances such as: war or hostilities, earthquake, flood, fire and other natural disasters that arose regardless of the will of the Seller and/or Buyer after conclusion of this agreement. A Party that cannot fulfill its obligations shall immediately notify the other Party.